Reply To: Incoming Call Script

By David Sisson

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David Sisson

    … continued…

    How do you recommend dealing with these 2 situations? Ideally all cold calls are taken when I’m ready to take them – perhaps when I get these calls I don’t talk with them right away – just tell them it’s a bad time and then schedule a follow up call?

    And the folks with heavy accents are very difficult for me to deal with – the phone does not help – I’m often dealing with them via email (or even txt) initially and then a face to face meeting usually goes better because I can hear them better in person.