Hi all
I got a call from someone who didn’t know where to begin with his addition project (even though he kept swearing that it was so simple and he knew physically what he wanted done). He was complaining how frustrating it was to start a project shelling out a lot of money not knowing what things cost. I told him about my Needs Analysis and he said, “Yes, that’s what I need!” He went on saying things like, “So it’ll cost me $2500 (hey this is NYC) to know how much the project will cost? I explained that its much more than that, its the starting point of a project that he can use with me or another architect, and I also explained how I’ve done it for other clients who’ve used it to their advantage when buying and selling property – you can tell prospective buyers that you have a PROFESSIONAL report on what can be built and what it will cost.
I couldn’t tell how close he was to saying yes, but the call ended when he said he’ll talk to his wife and get back to me. That’s been the kiss of death lately. Exactly zero percent of people who’ve said that to me have called back, much less hired me. Should I write this off as just not the right client for me or is there more I can do to close the deal on the phone?
Thanks
Andrew